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Corporate Profile
Our Business
Retail, Food & Beverage Unit
High-quality products and services to make life more enjoyable
We offer products and services in a variety of categories to help our customers enjoy better lifestyles, including imports of fresh products and wines, mail-order services, and airport retail shops. We have developed and maintained impressive sales channels by utilizing our domestic and international transport networks and our customer base. We also deliver fresh agricultural and marine products, flowers, wine, and processed foods through our Japanese and overseas transport network.
Retail Business Planning & Development Department

New business development services

Primarily plan and support initiatives that traverse the retail business sector. Are also engaged in a broad range of services, including the development and promotion of new business.

Vacation Life

Engages in the business of vacations (timeshare and overseas resort member ship program)

Marriott Vacation Club International
Hilton Grand Vacations Club

http://www.jalux.com/jvos/

Products & Services

New business development services
Vacations

Airport Retail Management Department

There are a total of 82 JALUX group's airport shops, named BLUE SKY, across 24 airports in Japan (as of July, 2011) and is proud of the biggest retail chain in the domestic airport shops. And offers a broad array of original products & services and run restaurants serving local delicacies. Our foundation to sustain the current "BLUE SKY " is the spirit to pursue the customer satisfaction and we strive to improve passenger's travel experiences.

Products & Services

Nationwide souvenirs
Restaurant

BLUE SKY
Travel Retail Department
Provides a wide variety of services to the Group airlines, ranging from the planning and purchases of in-flight merchandise to their supply and after-sales service. Also develops fashion brands and distributes the products of famous brands to duty-free shops as a wholesale agent.

Products & Services

In-flight sales merchandises
Branded duty free products
Advertising & gifts with purchase (G.W.P.)

Direct Marketing Department

Plans and operates mail-order sales businesses through the Group's in-flight magazines and the mail-order catalogs. Also runs the shopping website where members can earn frequent flyer miles, and promote collaborative projects with other companies using newspapers, television, magazines, etc. In addition, efforts are made to expand our customer base through Shufunotomo Direct Co., Ltd.

http://www.shop.jal.co.jp/

Products & Services

Mail-order sales (general merchandise, food, wine, etc.)

Gift Marketing & Sales Department

Offers specialty products and gourmet food products from Japan and overseas as ideas for gifts to major department stores, GMS (general merchandise stores), convenience stores and other distributors throughout Japan. Information management is secured from ordering to delivery through our accurate and swift processing system.

Products & Services

Regional specialty products and gourmet commodities
Food gifts

IS96028 / ISO(JIS Q) 27001

In October 2006, the department acquired the ISO/IEC27001:2005 and JISQ27001:2006 certifications.

Agricultural & Marine Products Department

Agricultural & Marine Products,Flowers section

Imports approximately hundred types of frozen marine products, fresh / frozen-fruit / vegetables, flowers and ornamental plants from 32 countries, and distributes them to fisheries, food manufacturers, wholesalers, GMS ( general merchandise stores ), and restaurants, and flowering plant markets.

Products & Services

Seafood
Flowers
Fresh fruit and vegetables
Frozen fruit / Vegetable products

Processed Foodstuffs section

Develops processed foodstuffs for serving in-flight, and sells them to catering companies and Japanese and overseas airlines. Also plans and sells private brand products and original products to retailers, consumers’ cooperative unions, department stores, mail-order businesses, etc.

Products & Services

Brand items
In-flight meals and refreshments

Wine Department
Imports and distributes several hundred types of wine from the best winemakers in the world, including champagne from Joseph Perrier in France, wine from Clos Du Val and Schrumsberg in California. These wines are enjoyed first-class passengers and provided through other in-flight service, they are also distributed to hotels, restaurants, department stores and through mail-order sales.

Products & Services

Wines and sparkling wines from all over the world