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Corporate Profile
Our Business
Retail, Food & Beverage Unit
High-quality products and services to make life more enjoyable
We offer products and services in a variety of areas to help our customers enjoy enriching lifestyles, including imports of fresh products and wine, mail-order services, and airport retail shops. We have developed and maintained impressive sales channels by utilizing our domestic and international transport networks and our customer base. We also deliver fresh agricultural and marine products, flowers, wine, and processed foods through our Japanese and overseas transport network.
Retail Business Planning & Development Department

Vacation Life

Engages in the business of vacations (timeshare and overseas resort real estate). Also supports the nursing care business and operates the Airline Group's comprehensive information website J Life Design.

http://www.jalux.com/jvos/

http://www.jlife.jal.co.jp/

Products & Services

Vacations
nursing care business

Airport Retail Management Department

Operates airport shops-named "BLUE SKY" in 24 airports (as of May 31, 2010) across Japan and is proud of the biggest retail chain in the domestic airport shops. And offers a broad array of original products & services and run restaurants serving local delicacies. Our foundation to sustain the current "BLUE SKY " is the spirit to pursue the customer satisfaction and we strive to improve passenger's travel experiences. Acquired ISO9001-2008 cetifications.

Products & Services

Nationwide souvenirs
Restaurant

BLUE SKY
Travel Retail Department
Provides a wide variety of services to the Airline company, ranging from the planning and purchases of in-flight merchandise to their supply and after-sales service. Also develops fashion brands and distributes the products of famous brands to duty-free shops as a wholesale agent.

Products & Services

In-light sales merchandises
Branded duty free products
Advertising & gifts with purchase (G.W.P.)

Direct Marketing Department

Plan and operate mail-order sales businesses through the Airline's in-flight magazine and the mail-order catalogs. Also run the shopping website where members can earn frequent flyer miles, and promote collaborative projects with other companies using newspapers, television, credit card magazines, etc. In addition, efforts are made to expand our customer base through Shufunotomo Direct Co., Ltd.

http://www.shop.jal.co.jp/

Products & Services

Mail-order sales (general merchandise, food, wine, etc.)

Gift Marketing & Sales Department
IS96028 / ISO(JIS Q) 27001

Collects specialty products from different regions across Japan and provides them as year-end gifts or summer gifts etc., targeting diversified distributors, including major department stores, GMS ( general merchandise store ) and convenience stores.
In October 2006, the department acquired ISO/IEC27001:2005 and JISQ27001:2006 certifications.

Products & Services

Regional specialty products and gourmet commodities
Food gifts

Also plans and produces promotional products and deals with a variety of original products to build broad awareness of the corporate and brand images.

Products & Services

Various sales promotion products (general merchandise, food products)

Processed Foodstuffs Department

Provides some brand items that are produced according to the concept that customers should be able to "enjoy the taste of Airline's in-flight meals in their homes." Also plans and develops in-flight menus and exports Japanese food items to a wide range of countries.

Products & Services

Brand items
In-flight meals and refreshments

Agricultural & Marine Products Department

Imports approximately hundred types of frozen marine products, fresh / frozen-fruit / vegetables, flowers and ornamental plants from 32 countries, and distributes them to fisheries, food manufacturers, wholesalers, GMS ( general merchandise store ), and the restaurant industry.

Products & Services

Seafood
Flowers
Fresh fruit and vegetables

Wine Department
Imports and distributes several hundred types of wine from the best winemakers in the world, including champagne from Joseph Perrier in France, wine from Clos Du Val and Schrumsberg in California. These wines are enjoyed in Airline’s first-class passengers and provided through other in-flight service, they are also distributed in at hotels, restaurants, department stores and through mail-order sales.

Products & Services

Wines and sparkling wines from all over the world