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OUR BUSINESS

Retail Unit

Retail Business Department

  • We plan and develop product planning for in-flight sales and airport duty-free shops, including JAL original products and collaboration products with famous brands. Additionally, we discover high-quality products both domestically and internationally and wholesale them to various airlines and domestic airport duty-free shops, including our own stores. We also export duty-free products to "JALUX DUTYFREE VIETNAM" in Vietnam.

    Products & Services
    • Brands (general merchandise, cosmetics, alcohol and tobacco)
    • In-flight merchandise

Regional Vitalization & Business Development Department

  • We provide food gifts, such as perishable foods and local specialties, directly from the producers to department stores and mass retailers. In addition to offering high-quality food catalog gifts suitable for department stores, we also develop products for seasonal gifts such as mid-year gifts (Ochugen), year-end gifts (Oseibo), and traditional Osechi meals for the New Year. Furthermore, we engage in e-commerce businesses, including promoting regional economic revitalization through "JAL furusato nōzei (hometown tax payment program)" and operating the "JAL Shopping" website.

    Products & Services
    • Regional specialty products and gourmet commodities
    • Food gifts
    • Osechi
    • Mail-order sales (general merchandise, food and wine)

Airport Retail Management Business
(Business Planning and Development Department/Airport Retail Team)

  • There are 76 JALUX Group airport shops named “JAL PLAZA” across 24 airports in Japan, as of April 1, 2025. We offer a broad range of products and services, including the original lunchboxes (soraben), sandwiches, pastries (sora-pan) and sweets (sora-sweets), as well as souvenirs. As one of the largest airport retail chains in Japan, we also run restaurants serving local delicacies.
    JAL ABC, Inc operates 20 shops, as of June 30 2024, at Narita, Haneda, New Chitose, Osaka (Itami), Kansai and Chubu Airports and provides airpoirt services such as airport delivery service.
    JAL-DFS operates 5 duty-free shops called“ JAL DUTYFREE,” at Narita Airport and Haneda Airport as of April 1, 2025. We carry brands from Japan and overseas.

Products & Services
  • Souvenirs from across Japan
  • Lunchboxes and in-flight sandwiches, pastries and sweets
  • Airpoirt services
  • Brands (general merchandise, cosmetics, alcohol and tobacco)