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Retail Unit

Retail Business Department

  • Based on our know-how of product planning for in-flight sales and airport duty-free shops, we discover top domestic and foreign brand products and sell them to domestic airport duty-free shops and various airline companies. We also export products to duty-free shops in Vietnam and Lao PDR and handle products for cross-border e-commerce.

    Products & Services
    • Brands (general merchandise, cosmetics, alcohol and tobacco)
    • In-flight merchandise

Direct Marketing Department

  • We operate the "JAL Mall," an online shopping mall with various brands of fashion, general merchandise, and gourmet foods, as well as the "JAL Shopping" online shop within the mall, and other mail-order sales. In addition to original products with JAL logo, we are also involved in the planning and development of products collaborating with other brands.

    Products & Services
    • Mail-order sales (general merchandise, food and wine)

Food Products Marketing & Distribution Department

  • We provide food gifts, such as perishable foods and local specialties, directly from the producers to department stores and mass retailers. Also we provide many kinds of products for many different situations, such as mid-year gifts (Ochugen), year-end gifts (Oseibo), traditional Osechi meals for the New Year, and produce confections for Valentine's day events and foods for other special occasions and corporate novelties. In addition, we dev elop the "JAL furus ato nōzei (hometown tax payment program)" business, which contributes to the revitalization of local economies.

    Products & Services
    • Regional specialty products and gourmet commodities
    • Food gifts
    • Osechi
    • Valentine's Day goods

Airport Retail Management Business
(Business Planning and Development Department/Airport Retail Team)

  • There are 70 JALUX Group airport shops named“ JAL PLAZA (BLUE SKY)” across 24 airports in Japan, as of March,2023. We offer a broad range of products and services, including the original lunchboxes (soraben), sandwiches, pastries (sora-pan) and sweets (sora-sweets), as well as souvenirs. As one of the largest airport retail chains in Japan, we also run restaurants serving local delicacies.
    JAL ABC, Inc operates 20 shops, as of March 2023, at Narita, Haneda, New Chitose, Osaka (Itami), Kansai and Chubu Airports and provides airpoirt services such as airport delivery service.
    JAL-DFS operates 5 duty-free shops called“ JAL DUTYFREE,” at Narita Airport and Haneda Airport as of March,2023. We carry brands from Japan and overseas.

Products & Services
  • Souvenirs from across Japan
  • Lunchboxes and in-flight sandwiches, pastries and sweets
  • Airpoirt services
  • Brands (general merchandise, cosmetics, alcohol and tobacco)